Frequently Asked Questions

Music FAQs

Advance tickets can be conveniently purchased through our secure website, Facebook page, or by calling Showclix, our ticket agent, at 888-718-4253 Monday - Friday 9 AM - 6 PM. You can also purchase advance tickets in person at Natalie’s during our business hours.

You will receive an email verification. We will have a list of all the people who preordered tickets at the door for every show. Simply give your name at the door upon arrival.

Our ticket prices generally start at $10 and up, depending on the act. For select shows, there may be a higher ticket price for the reserved table seats.

Yes, as do most live music venues. We contract with a company to process and manage all of our ticket sales, and the fees they charge are added on to the ticket purchases, which includes online, phone, and in-person sales.

Start times are normally between 8 and 10 pm, and are listed on the Calendar page of our website or the event tab on our Facebook page. Please double-check all start times for events.

We offer reserved table seating with great views of the stage for those attending our shows. When those seats are sold out, we still have seating available at the bar and at window seats in the back of the room. Select shows may offer a standing room/dance area in the back.

Sign up for our email list on our website and you will receive a weekly email newsletter with updates of upcoming shows and events. You can also become a fan on Facebook or Twitter.

You are more than welcome to just come for dinner any night of the week, but we do start charging a cover for the music once the show begins. Subject to availability, we also have outside patio dining before and during the shows with no cover charge.

All ticket sales are final, but they are transferrable to other people. We would appreciate a call during business hours to notify us of any name change on the reservation.

Patrons under 21 are welcome to the shows, but may not be seated at the bar.

Pictures can be taken during most performances, but please be courteous of others.

You’re more than welcome to eat or drink during a performance. We stop serving food at 10:00 PM during the week, and 11:00 PM on Friday and Saturday.

Please send an email to [email protected], and provide links to your website and Facebook pages, along with links to YouTube videos or other related promotional materials. Do not send unsolicited promo kits/CDs or leave phone messages. Preference is given to acts that actively promote themselves through websites and social media.

Every effort is made to respond to requests in a timely manner, but due to the large volume of requests, responses can sometimes take a week or longer.

If a promo kit/CD is requested, please send to:
Natalie’s Coal Fired Pizza, Attn: Charlie
5601 N. High St. Worthington, OH 43085

We welcome any and all suggestions for artists to play at Natalie’s. Please direct any such suggestions to us by visiting our contact page and sending us an email.

No, gift cards can be used for food and drink only.

Please arrive no later than 15 minutes after the start of the show, as we will assume that you are no longer joining us and will seat another patron. If you are running late, please give us a call at 614-436-2625, so we can hold your table.

General FAQs

We take reservations for parties of 8 or more for dinner, and reservations can be made by calling us at 614-436-COAL (2625) during business hours.

We have our own parking lot in front of the restaurant. A small number of those spaces are reserved for Veterinarian Clinic customers during their business hours, but are available to our customers when they are closed. Additional parking is available during the evening and on weekends in the parking lot just south, adjacent to our lot. Please do not park there during their business hours.

Our food and drink menu is accessible on the menu tab of our website. We present a number of delicious menu items in addition to our award winning pizza.

Currently, we do not offer delivery. We do accept carryout orders, and have a carry-out menu that you can pick up.

Yes, we have a full service bar with a great selection of craft beers (bottled and on tap), fine wines, and classic cocktails.

Yes, we are very proud of our fine wait staff, so just come in, be seated by our host, and we will provide full service at your table, at the bar, or at our outdoor patio.

We will do our best to accommodate any special dietary needs, and offer a number of vegetarian items for sale.

Currently, we do not offer gluten free dough for our pizza. However, we do have a number of gluten free items on our menu.

Yes, we have custom Natalie’s growlers for sale, and will be more than happy to fill it with your favorite craft beer. We can also fill up your own growler as well.

Yes, we have a beautiful patio at our front entrance with tables, chairs, and a very nice view of High Street.

Yes, and we have a wheelchair accessible ramp at our front entrance. If you have other special needs or arrangements, please do not hesitate to call, and we will accommodate you accordingly.